Our Mission

To provide a comprehensive system of quality health care services which is easily accessed by all persons and families within our service areas through an efficient, community-based network of caring professionals who assure the dignity and respect of each individual they serve.

Our History

In 2003, PanCare of Florida, Inc., a non-profit organization, opened its doors to the community with a vision to make primary care services accessible and affordable to medically underserved individuals of Bay County. Stepping forward, we received Federally Qualified Health Center (FQHC) funding in 2005 and expanded to Walton County in 2009. Subsequently, further extensions to Washington and Holmes counties followed in 2013 through New Access Point (NAP) funding. Additionally, PanCare extended its reach to Liberty and Calhoun counties in 2013 and Gulf County in 2015, courtesy of Service Area Competition funding. Continuing this trajectory, PanCare secured Service Expansion funding in 2016 to extend services to Franklin County, while NAP funding facilitated entry into Jackson County in 2017.

Since the inception of the first clinic in Panama City, Florida, PanCare has been dedicated to improving the well-being of the community. PanCare now operates an impressive network of clinics and 136 access sites across Northwest Florida. Our caring services extend to the residents of Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Liberty, Walton, and Washington Counties. This comprehensive range of offerings includes primary and walk-in medical care, dental, optometry, behavioral health, 340B Pharmacy, School Health, Telehealth, and proudly, the largest mobile healthcare fleet in the State of Florida.

At the core of our mission is the belief that quality healthcare should be accessible to all, regardless of insurance coverage. This vision, established through a sliding-fee scale based on income and household size, ensures essential services are within reach for every individual, while promoting health equity and inclusion.

Federally Qualified Health Center

Setting PanCare apart from other healthcare organizations is the distinction of being a Federally Qualified Health Center (FQHC)—an attribute that carries significance in the healthcare landscape. Nationally, Health Centers are emblematic of empathy and patient-focused care. FQHC commitment lies in delivering exceptional and economically feasible primary healthcare, catering to the needs of individuals and families alike. This inclusivity becomes particularly vital in areas where economic constraints, geographical remoteness, or cultural disparities hinder the accessibility of healthcare.

We are committed to serving everyone, taking special care to ensure that those experiencing homelessness, agricultural workers, residents of public housing, veterans, and those who are medically underserved are not overlooked.

Empowering Change: A Year in Review

As we embark on the journey of reflection, join us in revisiting the impactful moments and collective strides we’ve made toward our mission of empowerment and positive change. Explore our annual reports to witness the transformative impact of your support on the lives and community we touch.

We currently operate medical clinics and dental clinics at the following locations:


PanCare of Florida, Inc.’s clinical locations are Federal Tort Claims Act (FTCA) deemed facilities.  

Since its enactment in 1946, the Federal Tort Claims Act (FTCA) has been the legal mechanism for compensating people who have suffered personal injury by the negligent or wrongful action of employees of the U.S. Government.  Under Section 224 of the Public Health Service Act, as amended by the Federally Supported Health Centers Assistance Act of 1992 and 1995, employees of eligible health centers, such as PanCare of Florida, Inc. (PanCare), may be deemed to be federal employees qualified for protection under the FTCA.  

With PanCare’s deemed status, the center is not liable for any settlements or judgments that are made under the FTCA.  The Federal government assumes responsibility for these costs.  Deemed health center program grantees are immune from medical malpractice lawsuits resulting from the performance of medical, surgical, dental, or related functions within the approved scope of practice.  

Deemed health centers, such as PanCare, must go through a rigorous application process annually to remain in this status.  This process ensures the center is credentialing quality providers while maintaining high-quality measures allowing for affordable superior care for its patients.