Operators of Federally Qualified Community Health Centers (FQHCs) in NW Florida
This helpful video explains the meaning of Patient Centered Medical Home.
A Patient-Centered Medical Home is a system of care in which a team of health professionals work together to provide all of your health care needs. We use a team approach to communicate and coordinate your care and provide the best possible outcomes for you.
As a patient, you are the most important part of a patient-centered medical home. When you take an active role in your health and work closely with us, you can be sure that you’re getting the care you need.
Who is on the patient-centered medical home care team?
Your primary care provider leads your care team, which may include specialized doctors, nurses, health educators, and other health care professionals such as pharmacists or physical therapists. Our team acts as “coaches” who help you get healthy, stay healthy, and get the care and services that are right for you. You, of course, are at the center of your care team.
How does a Patient-Centered Medical Home benefit you?
How do you get the most from a patient-centered medical home?
What you can do:
- Be in charge of your health
- Know that you are a full partner in your care.
- Understand your health situation and ask questions about your care.
- Learn about your condition and what you can do to stay as healthy as possible.
Participate in your care
- Follow the plan that you and we have agreed is best for your health.
- Take medications as prescribed.
- Keep scheduled appointments and attend follow-up visits when necessary.
Communicate with your care team
- Tell us when you don’t understand something we said or ask us to explain it in a different way.
- Tell us if you get care from other health professionals so we can help coordinate the best care possible.
- Bring a list of questions and a list of medicines or herbal supplements you take to every appointment.
- Tell us about any changes in your health or well-being.
Your Care Team Will:
- Get to know you
- Learn about you, your family, your life situation, and preferences. We will update your records every time you seek care and suggest treatments that make sense for you.
- Listen to your questions and feelings and treat you as a full partner in your care2. Communicate with you
- Explain your health situation clearly and make sure you know all of your options for care.
- Give you time to ask questions and answer them in away you understand.
- Help you make the best decisions for your care.3. Support you
- Help you set goals for your care and help you meet these goals every step of the way.
- Give you information about classes, support groups, or other services that can help you learn more about your condition and stay healthy.
- Send you to trusted experts when necessary.